Frequently Asked Questions

What type of content can be used to train the chatbot?: Data can be trained on your website content, uploaded documents such as PDFs, Word documents, free-form text, or data pushed via APIs. The more content that is provided the better the chatbot is able to answer questions.
How does the trial work?: You get 14 days of premium features. After that you can choose to upgrade to the Premium plan, or automatically transition to the Basic plan.
Do you retrain the chatbot automatically when the website content changes?: Currently retraining is done manually through the dashboard.
Can I cancel anytime?: Yes! Just navigate to your billing profile and chose the Basic plan.